FAQ

For questions or concerns, please contact us at support@shoprosecoloreddaze.com.

 

When will my order ship?

Processing times are currently 2-3 weeks. Your order may ship before this, but the latest it will ship out is 3 weeks after your order is placed. 

Do you accept custom orders?

Currently we are not accepting custom orders.

What do I do if my address is incorrect?

Please make sure all information is correct before placing your order. We cannot make any changes once an order is placed. If an order is sent back, customer is responsible to pay the fees to resend.

Returns? Exchanges? Cancellations?

Due to the nature of our product, we do not accept any returns or exchanges. Please contact us within 24 hours of placing your order if you wish to cancel. Cancellations are done on a case by case basis, and your order may or may not be eligible to be cancelled. Please contact us if you have any issues.